You shredded it?
If you did not go further than it has snow, and your darling has what happened, report it here
Every intruder board comes with a 3 year warranty against damage it should not have. But there are a few rules ...
3 Years Warranty
based on Purchase Date
Don't cheat us
Honesty is the best.
Exact allegation
Make details and photos
What is covered and how do I register my claim?
Which damages are covered?
As snowboard veterans, we know what it takes to keep your board together after a few Bunks or Railslides. Should it be broken, have edge breakage or even an insert torn out, we will of course replace it. But we also know what it takes for forces here ;-)
Make a few photos of the damage beforehand and with your smartphone, fly over video from the deck and decking along the edges. You can upload the pictures and the video after you have placed your warranty case.
How fast do I get replacement?
After looking at it and choosing a warranty replacement, you will receive a replacement within Western Europe within 48 hours. If you find yourself anywhere else in the world, it can take 3 to 4 days. It all depends on whether we know the customs officer or not ;-)
Delivery is via DPD or UPS. You may incur customs costs at your expense, we will take over the transport.
What happens after the warranty expires?
Well, we do not just know the word "goodwill" from the Duden. We look at it in any case and let you know, maybe we'll make a deal with you too. ?
Our Customer Care
To make your ride fun again, we'll fight hard
Replacement within 48 Hours
If it is a warranty claim.
Free transport
We will pay for the transport of the replacement.
Our Repair Care
Sometimes expertise also helps
Sim sa la Bim
We understand our craft. Repair - No tuning!
Our Lab
Works fast - but can take longer than a replacement!